Reference

citi99 Terms & Conditions For Your Account

citi99 Terms & Conditions set the rules for opening, using and closing your account, including wallet checks, game access and requests sent to support.

Account acceptanceWallet verificationLocal law appliesSupport requests

Explore Our Lobby Read FAQ

How Wallet And Lobby Rules Apply

citi99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply when you open an account, confirm your phone number, use the lobby or request a wallet transaction. You must provide accurate account details and keep your login credentials private; we may pause an account when information conflicts or a required check

1
is incomplete. DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps must follow the instructions shown at the cashier. The same rules cover Live Dealer Lobby, Dreams of Macau, Boxing Betting, Aviator, Bingo and Royal Fishing. Game, payment and account access depends on local law.
2
By continuing, you accept the current wording, including changes published on this page. If a clause is unclear, contact us before using the relevant account function.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS ASSISTANCE

Where To Ask About Account Rules

A clear support route helps when a clause affects your account, wallet status or access request.

Account access Ask us about phone verification, login interruptions or an account detail that does not match. We will point you to the applicable Terms & Conditions step without requesting your password.

Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, include the payment reference and displayed status. Our support route can explain which term applies before another request is made.

Policy changes If you want a clause clarified or need to request an account-data change, contact our support desk through the route shown on citi99 and identify the exact section.

ACCOUNT SAFEGUARDS

What These Terms Say About Your Data

The policy also explains how we handle account records connected with access, payments and support.

Account records

We retain account details and transaction references for the period needed to operate the account, resolve disputes, apply the Terms & Conditions and meet applicable legal requirements.

Phone verification

Before account access, the phone verification step helps connect the account to the correct contact detail. Keep that number current and tell us if it is no longer yours.

Login security

Your Terms & Conditions duties include protecting your password and access code. We will not ask you to place either credential in a support message or payment reference.

Cookies on devices

Cookies may keep required account functions working on a mobile browser or computer. Your browser settings can affect them, and the policy explains their role in account access.

Payment verification

Wallet and bank details may be checked against the account before a transaction is processed. DANA, OVO, GoPay, QRIS and virtual account records must match the submitted account step.

Change requests

To request a correction, deletion review or explanation of stored account details, contact support with the relevant section and enough account detail to locate your record.

Terms & Conditions Questions For citi99

These answers cover the policy points most often checked before an account is opened or a wallet request is sent. Read the full Terms & Conditions for the wording that applies to your account, then contact us if your situation needs a specific response. Access and eligibility depends on local law.

They cover account opening, phone verification, login duties, game access, wallet transactions, support requests, data handling, cookies, account closure and policy changes. Access depends on local law and the wording shown on the current page.

Yes, the account path includes phone verification before access. Your submitted contact detail should remain accurate, because a mismatch can delay an account request or require support to check the relevant Terms & Conditions.

DANA and QRIS requests must follow the cashier instructions and use account details that match your record. Keep the payment reference if a status needs checking; another request should wait until support explains the first one.

Access to Live Dealer Lobby, Aviator and other listed rooms can be subject to account checks, published rules and local law. Where local law permits, the applicable account status and current policy determine access.

Contact our support route with the relevant Terms & Conditions section and enough account detail to locate your record. Do not send your password or phone code; we may ask for a safe account check.

We keep records for the period needed to operate the account, answer support questions, resolve payment disputes, apply the Terms & Conditions and meet applicable legal duties. The retention period can differ by record type.

You can contact support to request account closure. Any pending wallet or verification issue may need to be checked first, and records can remain where the Terms & Conditions or applicable law requires retention.

citi99 Terms & Conditions For Your Account

Where To Ask About Account Rules

What These Terms Say About Your Data

Account records

Phone verification

Login security

Cookies on devices

Payment verification

Change requests

Terms & Conditions Questions For citi99

01 What do citi99 Terms & Conditions cover?

02 Do I need to verify my phone before account access?

03 What do the Terms & Conditions say about DANA and QRIS?

04 Can citi99 restrict access to Live Dealer Lobby or Aviator?

05 How do I request a change to my account data?

06 How long are account and payment records kept?

07 Can I close my citi99 account under these Terms & Conditions?

Related Pages