What This Privacy Policy Covers
This Privacy Policy applies to data connected with your citi99 account, including details entered during account creation, phone verification records, sign-in events, device information, cookie choices and payment status. When you use DANA, OVO, GoPay or QRIS, we may receive transaction references, timestamps, amounts and status
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messages needed to match an account action; we do not treat a wallet name alone as permission to use unrelated data. Bank transfer and virtual account records may include a reference tied to your account. We use access logs to investigate login issues, receipt mismatches and
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suspicious activity. Our handling depends on local law, and some requests may require identity checks before we respond. If you access the service from Denpasar or another Indonesian location, the same policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.